Shipping policy

Processing Time

All custom and made-to-order products require 7–10 business days for production before shipping.

Processing time does not include weekends or public holidays.
This timeframe applies to all custom apparel and headwear products.
During peak seasons or high order volumes, processing may take slightly longer. We will notify you if any delays occur.

Shipping Time

Once your order has been produced and shipped, estimated delivery time is:

United States: 7–12 business days
Shipping time does not include weekends or public holidays.
Delivery times may vary depending on the destination and carrier conditions.

Shipping Method & Duties (DDP)

We ship to the United States using DDP (Delivered Duty Paid) service.

This means:

Customs clearance is handled by us
Import duties are included in your order price
No additional customs fees are required upon delivery

However, please note:

Local state taxes, sales taxes, or other government-imposed taxes (if applicable) are not included and may still be charged separately according to your local regulations.

Order Tracking

Once your order has shipped, you will receive a tracking number via email. Please allow up to 48 hours for tracking information to update.

Delays

We are not responsible for delays caused by:

Customs inspections
Carrier delays
Weather conditions
Public holidays
Incorrect or incomplete shipping information

Address Accuracy

Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.